To ensure that your parcel is delivered correctly and that you receive it within the timescales we specify, please ensure that your address has been entered correctly and contains all relevant and/or necessary information. The use of correct abbreviations, street numbers, house or apartment numbers and routing information (if applicable) is essential for timely delivery.
We accept no responsibility for lost, misplaced or misdelivered items if the address details provided are incorrect or were entered incorrectly at the time of purchase.
FREQUENTLY ASKED QUESTIONS:
When will my order be processed?
We process orders from Monday to Friday. Orders are processed within 3 business days of the order date and shipped the day after processing. Please note: We do not ship on weekends.
Note: If you wish to change or cancel your order, please contact us immediately. Once your order has been processed, we will NOT be able to make any changes.
How long will it take to receive my order?
Once you have placed your order, you should allow 1-3 working days for processing and shipping. On average, delivery takes between 5 to 12 working days, depending on your location.
